Shipping policy

SHIPPING POLICY

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Time

• Vietnam: 2–5 business days

• International: 7–15 business days (depending on destination)

Please note that shipping times are estimates and may vary due to customs, carrier delays, or peak seasons.

Shipping Fees

Shipping fees are calculated at checkout based on your location.

We may offer free shipping on selected promotions or minimum order values.

International Shipping

We ship worldwide.

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email.

Please allow 1–3 days for tracking information to update.

Incorrect Address

Please ensure that your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us at:

gwynvn@gmail.com

We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact

For any shipping-related questions, feel free to reach out to us at:

gwynvn@gmail.com